How can we help you?

Go to Add credit, choose an enabled payment method, pay, and submit the reference number. Your balance updates once the payment is approved.

Failed recharges are automatically reversed to your wallet, usually within a few minutes, and shown in your Account Statement.

PAN, Aadhaar and a shop/business proof, uploaded from Profile & KYC. Verification usually completes within a few working hours.

Search our guides and FAQs, or reach the Pay2All support team directly.

Popular questions

21 articles

How do I sign up as a Pay2All retailer?

What documents do I need for KYC?

How long until my account is activated?

Is there any joining fee?

How do I add credit to my wallet?

Which payment methods can I use?

My wallet wasn't credited after payment — what do I do?

Where can I see my balance and transactions?

A recharge failed — where is my money?

How is my commission calculated?

Why is a recharge stuck as pending?

Can I pay electricity, gas and other bills?

What is AEPS and how do I use it?

How do I apply for a UTI PAN card for a customer?

How does money transfer (DMT) work?

Can I book flights and bus tickets?

How do I get the ticket after booking?

What if a booking doesn't confirm?

Do you offer an API for recharge and bill pay?

Can I get a white-label portal?

How do I authenticate API requests?